Contact Us

We're here to help! Get in touch with any questions or feedback.

Get In Touch

Have questions about our service? Need technical support? Want to provide feedback? We'd love to hear from you!

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Send us an email and we'll respond within 24 hours

support@shortsgrab.com

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We typically respond to all inquiries within 24 hours

24-Hour Response

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We provide support to users worldwide in multiple languages

Worldwide Service

Thank you for your message! We'll get back to you within 24 hours.

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Before contacting us, you might find answers in these resources:

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Video won't download +

Make sure you're using a valid YouTube Shorts URL. Try refreshing the page and attempting the download again. Check your internet connection.

Download is slow +

Download speed can vary based on your internet connection and video size. Try again during off-peak hours or check your network speed.

Video quality is poor +

We download videos in their original quality. If the quality is poor, it may be how the video was originally uploaded to YouTube.